Qantas staff buy lost property, 'sometimes enough to fill a van'

Scores of valuables such as mobile phones, laptops, and cameras left behind by passengers on plane kept by Qantas staffs routinely. The Sunday Telegraph stated that Qantas staffs conduct staff auctions to distribute those unclaimed valuables. Despite passengers are allocated with respective seats and leave contact detail to the company, but Qantas does not actively return those lost items. Qantas only sending its passengers to describe their lost items and mostly let its customer's wish to be disillusioned. They defend that passenger may possibly take away any valuables left behind in seat pocket.

However, Qantas hold staff auctions for those lost items and alleged part of it are endowed away for a philanthropy such as Salvation Army and Mission Australia in Sydney.. Ironically, Mission Australian spokesman denied the allegation and said they had not received any donations from Qantas for years.

When told of the denial from Mission Australia, Qantas said it had been donating the items to other charities.